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Busy work creates visible motion; productive work changes the state of something that matters.
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- Published on
Context switching cannot be eliminated, but it can be batched, named, and made less expensive.- Published on
Admin work needs a container so it gets done without consuming the best attention of the day.- Published on
Templates save attention when they preserve structure but leave room for judgment.- Published on
Checklists help complex work when they protect known failure points instead of documenting every obvious step.